Fixes in Service Pack 1

Blackboard’s Service Pack 1 (SP1), which was installed on JCCC’s production server (according to Blackboard) “resolves several Assignment (tool) related issues and lists 33 issues in total on the resolve(d) issues report.”

The following issues specifically related to the Assignments tool were resolved in SP1 and these situations should no longer occur:

• An Instructor would receive an error when trying to access an Assignment Dropbox in which Assignments had been deleted or a Dropbox for a course in which a student, who had submitted assignments, had them graded.
• There are no longer exception errors occurring when attempting to create or edit the Cutoff Date for an Assignment or when leaving blank the Cutoff Date for an assignment.
• If un-enrolling a user and then re-enrolling the same user, the data previously entered, such as grades, are retained as well as the Assignments (which prior to the upgrade were marked as Missing Attachments). Further previous Comments are now displayed.
• When the Instructor goes to the Assignment Dropbox, selects the All tab, and tries to sort the list by the "Assigned to" column, it will now sort “the list properly.” For example, clicking the “Assigned to” link in the Assignment Dropbox does now sort the Student list in alphabetical order. Note: testing at JCCC has found that the sort does now work, but it’s in alphabetical order by the first name not the last name. So it still is not useful or efficient for the instructor. We’ve reported this as a new bug.
• If an Assignment has already been created and marked gradable (numeric), if the Instructor or Designer attempts to change the Setting to Grading Form, that is now an option (we have not yet tested this at JCCC but it’s indicated as a fix in the Blackboard docs).
• Students are now able to attach files with ampersands (&) in the filename to an assignment submission. Previously, If they tried the action would not complete and an exception error was displayed.

Additional bug fixes in SP1 include:

• Accessing a student Assessment Submission for an Assessment with calculated questions no longer generates an exception error.
• Students who have been un-enrolled from a cross-listed Child Section of a Course, but not from the Parent Section, or who have been un-enrolled from both, but not from a Group within the Parent Section, were unable to view their Courses on the My Blackboard page.
• When the Course Menu is expanded or collapsed, most icons displayed a pop-up label of "course tool" rather than the tool name (e.g. “Mail”). This was problematic for students using JAWS or other assistive technology. Further, it made it hard for all users when the menu was collapsed to determine which icon represented which tool. (reported by JCCC).
• The newest version of Java (JRE 1.6.0_01) was not supported properly by the browser checker; therefore, there were multiple warnings throughout the Blackboard when attempting to login or when attempting to use Blackboard Java applets.
• When using the newest version of Java (JRE 1.6.0_01), when accessing the Chat tool a message indicated that the user could start a second Chat Session, even though the user had not yet started a Chat session.
• Following a SP2/HF1 upgrade (to CE 6.2 hotfix 1), invitations to Chat were not received. On loading the chat applet, the participant list was empty and messages were not processed.
• With Java 1.5.0_07 installed or higher, on a hyper-threaded machine, attempting to use the My Computer applet to upload a file using the Content Manager resulted in a system lock up.
• After selecting the Reviews icon to view a peer's review, the student was able to see the reviewers' username even when peer reviews for a Journal type Discussion topic were supposed to be anonymous.
• When using Grading forms, if the comments exceeded 1000 characters an exception error was displayed.
• With Internet Explorer 6 and 7, and Java 1.6.0_01, in a Discussion forum and when using the Content Manager, it was not possible to upload files using the My Computer applet.
• After updating from CE 4.1 to CE 6.0, the glossary terms no longer would hold apostrophes.
• Learning Modules containing the character # in the title or filename did not display on the Teach and Student View tabs.
• If the sender had mail forwarding turned Off in the My Tools tab options (accessed from the My Blackboard by selecting the Settings link), the email would not be forwarded to the recipient's email address regardless of whether the recipient had mail forwarding set to on/off. If the sender had mail forwarding turned On using the My Tools tab options, the email would be able to forward to the recipient's email address regardless of whether the recipient had mail forwarding set to On or Off.
• After upgrading to Application Pack 1, Service Pack 1 (CE 6.1.1), there were performance problems. It would often take 20-30 seconds to load a page. This would occur for users in courses that had a high number of Groups and Assignments.
• When using Internet Explorer 7, the Open in WebDAV Folder feature did not work.

We have tested only some of these bug fixes at JCCC.

What is WebDAV?

In essence: WebDAV stands for "Web-based Distributed Authoring and Versioning". It is a set of extensions to the HTTP protocol which allows users to collaboratively edit and manage files on remote web servers. " (from http://www.webdav.org/)

What that means is you can create a "network folder" on your Windows or Macintosh desktop that points to the file storage area for your Blackboard CE courses. This area is accessed using the File Manager or Content Manager. With a WebDAV-enabled folder, you can drag-n-drop mulitple files and folders between your computer and the Blackboard My Files or Class Files storage space without having to zip up all your files into one big file as was required with older versions of WebCT.

If using Dreamweaver 9, part of Adobe Creative Suite 3 (CS3), WebDAV no longer works automatically with Blackboard CE 6. However, Adobe has provided a fix, you just need to download and install it. The staff of the Ed Tech Center have verified that it works. For information check out Adobe’s site at http://www.adobe.com/go/kb402079

For additional information on WebDAV, check out Blackboard CE 6’s online help and the Wikipedia entry at http://en.wikipedia.org/wiki/WebDAV

Blackboard and Windows Vista

Many computer manufacturers are now delivering new computer systems with Windows Vista pre-installed, so you may be wondering if Blackboard CE is compatible with Windows Vista. Here’s what Blackboard support has indicated:

Blackboard has been conducting ongoing tests with Beta versions of the MS Vista product as part of the MS Beta program for some time now. However, there are often substantial differences between Beta software packages from Microsoft and their final versions. ...Microsoft's own early certification program kicked off only 3 weeks ago with the intention of getting their partners (Blackboard included) certified within 90 days of the release of Vista. Bb is not alone in this program as Apple, Adobe, SAP, and other vendors are all still working to certify and update their applications to accommodate the Vista OS.

So until we can complete certification by going through a full QA test cycle with the final version of MS Vista we can’t say that MS Vista is certified or compatible to use when running any version of Blackboard Academic Suite. Once Bb has certified this new operating system, a Support Bulletin will be issued on Behind the Blackboard and the associated end user documentation will be updated.

In some preliminary testing by Ed Tech Center staff, we found the following problems when using Windows Vista and Blackboard CE 6. We suspect there will be additional issues discovered as we test further.

For the testing we used Windows Vista Enterprise with Aero scheme, both Internet Explorer 7 with Java 1.5.0_06 and Firefox 2.0.0.1 with Java 1.5.0._06.

The following is a summary and each item and with the exception of number 6, the issues should be obvious and reproducible. Overall, we didn’t experience problems doing typical “user” activities, such as using the Mail tool, the Calendar tool, viewing content, and so on.

1. WebDAV does not work.
2. Webfolders do not work.
3. Get Files (to upload files) displays only one line of files in IE7 with Java 1.5.0_06. However, it works when using Firefox.
4. The Windows Vista Aero screen mode changes to Vista Basic View after logging in to Blackboard CE.
5. PowerPoint slideshows display in PowerPoint 2007 (when installed) but not within the Blackboard browser window.
6. There are intermittent buggy screen displays such as when the left menu completely covers the screen from left to right.

more information becomes available, we’ll pass it on.