Tuesday, August 01, 2006

JCCC is not proceeding with the upgrade from 6.0.2 to CE 6.1 for the following reasons :

  • First, I wish we could proceed with the upgrade but I am just not confident enough to support that route. To add another factor to the mix, Blackboard is closing down their Vancouver offices (where WebCT support exists) and moving employees (who wish to move) to Washington DC. I know that many staff members are going but some are not, including our primary tech support person with WebCT, he leaves as of the end of August. So I have some concern for the quality and responsiveness of support during the upcoming transition. Putting all the factors together, I think my staff and I would rather tackle the problems we know about rather than the ones that are unknown.
  • We're getting reports from other schools having problems with the Application Pack install process (25+ hour installs that are still incomplete, courses appearing and disappearing from the My WebCT page, log-in screens recycling back to the log-in screen so users cannot log-in).
  • We have unresolved issues regarding copying from CE 6.1 to CE 6.1 course shells.
  • We have unresolved issues regarding copying from CE 4.1 to CE 6.1 course shells.
  • We have identified for Blackboard a bug when importing courses from CE 4.1 to CE 6.1 (that doesn't exist with CE 6.0.2) when assessments include embedded images.
  • We have identified problems copying from CE 6.1 to 6.1 with assessments that include embedded images (a work-around exists that requires the copying of folders and replicating the folder structure in the source course shell).
  • We have only tested Service Pack 3 in conjunction with the Application pack. While SP3 has numerous bug fixes we need, we have not tested it alone to see what it breaks.
  • We know that CE 6.1 (which includes SP3 and the Application Pack) adds new features and fixes desired by our faculty but none appear to be of universal benefit.

We'll continue testing and watching for hotfixes and service packs and move forward when advisable.

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