Java

Problems still occur when Blackboard users have more than one version of Java installed. The best solution for most Java problems is to be sure only one version is installed. Our testing indicates that Blackboard is now compliant with the newest version of Java, e.g., Java 1.6.0_03. We still recommend to all users of Blackboard that if you have more than one version installed, you remove ALL versions of Java, go to http://www.java.com/ and install the latest.

We also recommend that once you have a single version of Java installed, you turn off the Java auto updates. Sun Java doesn't "update" when a new version is released, instead it installs a completely new version which is how Blackboard users end up with multiple versions installed…which cause various features in Blackboard to malfunction.

If You Need to Uninstall Multiple Versions of Java

If you have updated to a version of Java beyond update 6 and are having problems, you can uninstall all versions of Java by following the instructions at http://students.jccc.edu/documents/javauninstall.htm. Then you can go to http://www.java.com/ and install the latest version of Java.

How to Disable Automatic Update Notification in the Java Control Panel

Java will continually prompt you to update to the latest version unless you turn off the automatic update feature. Here’s how to turn it off.

1. Click the Start button, then select Settings, and then Control Panel.
2. Double-click on the Java Control Panel icon to open it.
3. Select the Update tab.
4. Uncheck the check box that says Check for Updates Automatically.
5. Click the OK button at the bottom of the window and the Java Control Panel will close.