Friday, January 12, 2007

Bug Work Around: Missing Icons or Links on Course Content Home

If you have icons or links that display in your Blackboard course shell on the Teach tab but not on the Student View tab (which means students will not see the icons or links), the only solution we’ve found to date is to follow these steps. You may find that your custom icons still show or they may be the default icons. Either way, they will be visible to your students.
  • Select the Build Tab, Manage Course.
  • Click on Course Content Icons.
  • Click on the Select New Content Icon Set button.
  • Select Learning System as the icon set in the Select Icon Set popup window.
  • Click the Select button at the bottom of the page.
  • After the Select Icon Set window closes, click the Apply button.

3 comments:

Derek said...

What a neat blog, some gems here on Java. Just trying to avoid the solution "If the My computer applet doesn't work, then just disable it" :-)

-Derek

Anonymous said...

We have a similar problem with icons not showing up on the Course Content Home Page in Student View. Additionally, we get a system exception error - in student view. We tried your work around and it didn't work for us. We even tried deleting the icons altogether. We are still doing testing,in any case thanks for posting these articles to this blog!

Unknown said...

Since we posted this message, Blackboard Support developed a script that fixes some internal problems with specific courses that caused Course Content Home page links and icons to not be dispalyed. Contact your Tech Support Manager (TSM) at Blackboard and ask them about the issue. You might reference the Behind the Blackboard Case #435568 if that helps.